Attention: Please fill out the web form below for a Return Authorization (RA) number prior to returning and exchanging any item. Please provide us with the original order number, a brief explanation of the return, and the action you wish us to take.
1) Skates are warranted against defects for a period of 90 days from the date of purchase.
2) RC Sports reserves the right to repair or replace products found to be defective. After the returned product has been inspected by RC Sports, the product will be repaired, replaced, or refunded (either fully or partially depending on the product).
3) Products that have normal wear and tear will not be considered defective.
4) A Return Authorization (RA) number must be obtained from RC Sports before any return shipment. All returns without the RA number clearly labeled on the outside of the box will immediately be refused and will be returned to sender. You can obtain an RA number by calling RC Sports at 913-894-5177 or visiting www.rcsports.com/returns
5) Returned product should be sent to RC Sports. If the skates are found to be defective, replacement product will be returned to the senderís address with the shipping charges pre-paid by RC Sports.
6) This form must be filled out in full and returned with the product in question. The RA number must be clearly labeled on the outside of the box.
7) Products returned outside of the 90 day window, or products returned without this form will be refused and returned to you.
New items may be returned within ninety (90) days of delivery for a full refund less shipping charges. Item must be returned in the original product packaging and be new/unused. Returns may be subject to a restocking fee based on the condition of the return. Custom assembled skates requiring an assembly fee will be subject to a dismount restocking fee.
Defective items will be replaced at no charge to the customer, if the defective item is received within ninety (90) days of purchase date. Please fill out the web form below for a Return Authorization (RA) number. The item will be replaced once the defective item is received and reviewed by us.
If you need to return an item for exchange, including a size exchange, please fill out the form below for a Return Authorization (RA) number. You will be responsible for all shipping charges back to us and the re-ship charges back to you. We will not accept exchanges of any kind after ninety (90) days of purchase date.
17501 W 98th St
Lenexa KS, 66219
Front Desk: 913-894-5177
We reserve the right to make changes to this policy. Any changes to this policy will be posted.